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Current service status and a plain-English log of the features, improvements, and fixes we've shipped. Built for the community, updated as we go.
All systems operational
Recent updates, most recent first. Grouped by month.
Plan your site on a map, and a new pack to go with it.
New organisers now get one branded welcome email from us, with a link straight to creating their first event, in place of a bare address-confirmation message.
If you have not created an event yet, the sidebar and event switcher stay empty instead of picking a public event you are not part of.
The sidebar now shows Booking Review as the page you are on, and keeps the right item highlighted when you open something within a section.
Creating your account no longer flashes a second name form on the way to setting up your first event.
Rewritten to name every company that handles your data, where it is stored, how long we keep it and how to have it deleted, with one policy instead of two.
The cookie message now lists the three cookies the site really sets and no longer offers switches for advertising and analytics cookies that do not exist.
Create an organiser account from any Start button and set up your first event straight away, with no need to contact us first.
If you have booked onto an event before, you can turn the same account into an organiser account in one click and keep your bookings.
A new page answers common questions about phones at camp, no signal, safeguarding, OSM, permission forms and pricing.
Anyone can get in touch from the Support page, with or without an account.
Messages sent from the app or website to an event team now reach that event’s organisers by email.
Pages show their content straight away and keep it on screen while they refresh.
Lay out subcamps, tents and marquees at their real size, paths, activity bases and safety zones on satellite imagery, then print or share the finished site map.
Switch between Esri, Google, Mapbox and OpenStreetMap, because different providers photograph a site at different times of year.
Drop a hand-drawn plan or a contractor’s map underneath your layout, and use your own group’s symbol in place of a standard one.
Site planning is available as an add-on pack on any plan, and is included with Gold.
Dates of birth, emergency contacts and medical details now appear everywhere they should.
You are now told when adding a leader to a group will move them out of their current one.
Bring last year’s activities, timetable, information pages and merchandise across to a new event, with everything landing on the right day at the right time.
Arrivals from earlier in a multi-day event no longer look like they happened today.
Rows of tabs can be scrolled to either end on a small screen.
Custom questions, individual sign-ups, and Booking Review rebuilt for larger events.
Add your own questions for attendees to answer when they register, with the answers available in Booking Review and your participant download.
Booking Review now lists people who created an account for your event but never completed their registration.
Anyone who did not finish registering is taken back to where they left off next time they sign in.
A check-in page for ticking people off on the day, by list or by scanning their QR code.
Let people sign themselves up directly instead of only being added to a leader’s group booking.
Bookings are now compact rows with search, filters and paging, and the page loads considerably faster.
New events are set up in clear steps rather than one long form.
Event settings are grouped into tabs so each one fits on a screen.
Event and ticket-type capacity are set together on the Tickets tab and applied however someone books.
The Booking Review summary now totals the places expected from registrations you have not yet confirmed.
Group and individual registration are now separate, clearly labelled options.
Participant and non-participant totals are now based on each person’s role rather than their ticket price.
The under-18 and adult split is correct however your event was set up.
Turned-down registrations appear in a Cancelled Bookings section and can be reinstated.
People who signed themselves up now show correctly when you filter by role.
Both registration routes now work whichever order you try them in.
Registering interest no longer leaves a second, unused record behind.
The spreadsheet download includes every column, including scout group.
Pictures uploaded during event setup appear in the picker straight away.
Page headers, search boxes and pop-up dialogs now work properly on a phone.
Booking, participant and group cards, tables and forms reflow to fit a small screen.
Controls that previously needed a mouse are now tappable, with larger touch targets throughout.
Event management pages no longer scroll sideways on a phone.
The public site menu opens correctly on a small screen.
Payments, subscriptions and offline support in the app.
Annual plans with different event and participant allowances.
A one-off option for organisers running a single event.
Extra capabilities can be added to any plan without changing tier.
Collect booking payments by card, paid straight into your own account.
Attendees can pay by Direct Debit, including in instalments.
Anyone holding a booking can pay their balance online.
Send a payment request to a booking owner from the booking itself.
Bookings, invoices and payments each carry their own stable reference.
An invoice now shows what has been paid and what is outstanding.
You are warned if changing plan would remove a feature an event is using.
Your programme, announcements, activities and information pages are available without signal.
Challenges load noticeably more quickly.
A small icon shows when you are offline instead of a banner across the screen.
The weather widget appears without needing a refresh.
The dashboard home page is clearer about what to do next.
Accepting an invitation takes a leader directly to the booking they need to complete.
Visibility and registration options explain what each setting does.
Event statuses are easier to follow from draft through to completion.
Invitation emails state the right role and event details.
Events can be deleted cleanly.
Event descriptions can be changed after creation.
Sent emails can be opened and read in full.
Group members display their scout group throughout.
QR codes, permission forms, staff scheduling and a large mobile release.
Scan an attendee’s QR code to see their details on site.
Each event chooses whether QR codes are in use.
Bring up a person’s QR code from their record.
Permission forms can be printed for signing on paper.
Sending permission requests is now a step-by-step process.
Scanning shows which permissions and consents are in place.
Progress through permission requests is easier to read at a glance.
Assign and track jobs for your event team.
Staff can be rostered onto specific sessions.
See the timetable arranged by who is running what.
See which groups attend each activity.
Repeat a session elsewhere in the programme without rebuilding it.
Search the programme for an individual.
Staff can see their own schedule in the app.
Set an event or activity location on a map.
Pull the latest details for someone imported from OSM.
Record a guardian’s email alongside the participant’s own.
More detail comes across when importing from OSM.
A public page showing platform status and what has changed.
Changes to email templates are used everywhere those emails are sent.
Platform emails share one consistent look.
Roles and statuses are shown in plain English throughout.
Accepting a staff invitation now leads somewhere sensible at every step.
The app moves to a newer framework version for speed and stability.
Pages load and move between each other more quickly.
You do not have to retype your email address each time.
Staff invited to an event now appear when assigning them.
Event managers can manage participant groups.
Announcements can be posted by the event owner.
Invited managers get the tools their role allows.
Each participant’s booking status is accurate.
A recorded emergency contact is recognised as complete.
Sessions stay on the date they were set.
Long place names no longer break the layout.
You are no longer stuck if you have no events yet.
The weather matches the event you are viewing.
Filters no longer disappear as you type.
Announcements open reliably.
iOS releases build and ship reliably.
Signing in no longer fails after repeated attempts.
The logo renders crisply.
The menu is available immediately after signing in.
A new organiser is told what to do first.
The public site explains the platform more clearly.
The footer is tidier and easier to scan.
Public pages can be found in search results.
A dedicated role for the person running an event.
Print sign-in details to hand out to attendees.
Attach files and links to your event information pages.
Download merchandise orders as a spreadsheet.
Choose exactly which columns your participant download includes.
See which scout groups make up each participant group.
Each booking shows who is coming and their age split.
Open a person by clicking anywhere on their row.
The same email cannot be used twice on one booking.
Searching and filtering groups behaves as expected.
Scout groups display properly on events created earlier.
Attendees submit photos and you pick a daily winner.
Submit and browse photos from your phone.
Book your event team in alongside attendees.
Define your own ticket types and prices.
Attendees are notified of announcements.
Directions back to the campsite from wherever you are.
Work through bookings without reaching for the mouse.
Pricing lives with the ticket types it applies to.
Text and controls are readable in dark mode.
Announcement times display correctly.
Booking Review loads reliably on first open.
Change who is coming after a booking has been submitted.
Looking for something older, or got a feature request? Get in touch.